Spok Reports Second Quarter 2026 Results

Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced results for the second quarter ended June 30, 2026. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.3125 per share, payable on September 9, 2026, to stockholders of record on August 19, 2026.

Recent Highlights:

  • Adjusted EBITDA totaled $9.1 million in the second quarter of 2026, up 22.1% from the prior year period. Second-quarter net income of $4.1 million, which included $1.5 million of severance and restructuring charges related to the previously announced strategic realignment, was down from second quarter 2025 net income of $4.6 million, which included a $0.7 million gain on the sale of one of its domain names

  • Second-quarter software operations bookings totaled $9.5 million and included 14 six-figure customer contracts and 1 seven-figure customer contract

  • Software revenue in the second quarter was up more than 3% from the prior year period, driven by a nearly 52% year-over-year growth in license revenue and a 53% year-over-year increase in managed services revenue

  • Software backlog totaled $57.1 million at June 30, 2026, as the Company continues to focus on multi-year and managed services bookings

  • Second quarter 2026 wireless average revenue per unit (ARPU) was $8.20, consistent with the prior year period

  • Wireless units in service declined by 1.8% in the second quarter, an 84-basis point improvement from the first quarter decline and consistent with prior year levels

  • Capital returned to stockholders in the second quarter of 2026 totaled $6.5 million

  • Research and development costs totaled $3.3 million in the second quarter of 2026, supporting Spok’s incorporation of Artificial Intelligence and further enhancements in the Company’s industry-leading solutions

  • Cash and cash equivalents balance of $16.6 million at June 30, 2026, and no debt

  • Spok executed an agreement to sell certain narrowband spectrum licenses in its two-way paging inventory for $8 million in cash which subsequently closed on July 20, 2026

“Our focus continues to be on generating cash flow and returning capital to stockholders, while responsibly investing for future growth,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “In the second quarter, we were able to deliver a nearly 92% increase in software operations bookings compared to the first quarter, a more than 3% year-over-year increase in software revenue, and an 84-basis point improvement in wireless unit attrition from the first quarter, as well as stable year-over-year wireless average revenue per unit. Additionally, we generated adjusted EBITDA totaling $9.1 million, a nearly 74% increase from the first quarter and a more than 22% increase from the prior year period.

“As part of the strategic realignment that we outlined last quarter, we completed the sale of certain of our narrowband spectrum licenses as we continue to find efficiencies within our organization and monetize our valuable asset base. We are confident that actions such as this will continue to create significant value for stockholders, while supporting both our investment in our Care Connect® Suite and our quarterly dividend, which currently represents a yield in excess of 10% for our stockholders. Additionally, Spok is actively implementing artificial intelligence to drive further operational efficiencies across the organization, with a particular focus on accelerating product development timelines, reducing time to market for new Care Connect Suite capabilities and other internal uses.

“Based on the anticipated full-year financial impact of the strategic realignment, first half software operations bookings levels and our visibility into our product sales pipeline, we are adjusting our full year 2026 financial guidance estimates for revenue, while maintaining the midpoint of our guidance for adjusted EBITDA. We now expect the midpoint for total revenue to be $136 million, while the midpoint for adjusted EBITDA remains at $30 million. The detail for this guidance is contained in the table attached to our press release,” concluded Kelly.

Financial Highlights:

 

For the three months ended June 30,

 

For the six months ended June 30,

(Dollars in thousands)

2026

2025

Change (%)

 

2026

2025

 

Change (%)

Revenue

 

 

 

 

 

 

 

 

Wireless revenue

 

 

 

 

 

 

 

 

Paging revenue

$

16,011

$

17,192

(6.9

)%

 

$

32,580

$

34,799

 

(6.4

)%

Product and other revenue

 

1,202

 

1,248

(3.7

)%

 

 

2,119

 

2,115

 

0.2

%

Total wireless revenue

$

17,213

$

18,440

(6.7

)%

 

$

34,699

$

36,914

 

(6.0

)%

 

 

 

 

 

 

 

 

 

Software revenue

 

 

 

 

 

 

 

 

License

$

3,632

$

2,394

51.7

%

 

$

4,994

$

5,025

 

(0.6

)%

Professional services – projects

 

2,768

 

3,831

(27.7

)%

 

 

6,096

 

8,302

 

(26.6

)%

Professional services – managed services

 

2,332

 

1,520

53.4

%

 

 

4,391

 

2,835

 

54.9

%

Hardware

 

128

 

376

(66.0

)%

 

 

314

 

697

 

(54.9

)%

Maintenance and subscription

 

8,938

 

9,125

(2.0

)%

 

 

17,743

 

18,207

 

(2.5

)%

Total software revenue

$

17,798

$

17,246

3.2

%

 

$

33,538

$

35,066

 

(4.4

)%

Total revenue

$

35,011

$

35,686

(1.9

)%

 

$

68,237

$

71,980

 

(5.2

)%

 
 

 

For the three months ended June 30,

 

For the six months ended June 30,

(Dollars in thousands)

2026

 

2025

 

Change (%)

 

2026

 

2025

Change (%)

GAAP

 

 

 

 

 

Operating expenses

$

29,586

 

$

30,294

 

(2.3

)%

 

$

60,368

 

$

60,570

(0.3

)%

Net income

$

4,120

 

$

4,552

 

(9.5

)%

 

$

6,107

 

$

9,748

(37.4

)%

Cash and cash equivalents (as of period end)

$

16,592

 

$

20,242

 

(18.0

)%

 

$

16,592

 

$

20,242

(18.0

)%

Capital returned to stockholders

$

6,536

 

$

6,477

 

0.9

%

 

$

14,494

 

$

14,424

0.5

%

 

 

 

 

 

 

Non-GAAP

 

 

 

 

 

Adjusted operating expenses

$

27,112

 

$

29,420

 

(7.8

)%

 

$

56,580

 

$

58,780

(3.7

)%

Adjusted EBITDA

$

9,143

 

$

7,489

 

22.1

%

 

$

14,400

 

$

15,693

(8.2

)%

For the three months ended June 30,

 

For the six months ended June 30,

(Dollars in thousands, excluding units in service and ARPU)

2026

 

2025

 

Change (%)

 

2026

 

2025

 

Change (%)

Key Statistics

 

 

 

 

 

 

 

 

 

 

 

Wireless units in service (000’s) (as of period end)

 

645

 

 

694

 

(7.1

)%

 

 

645

 

 

694

 

(7.1

)%

Wireless average revenue per unit (ARPU)

$

8.20

 

$

8.20

 

%

 

$

8.23

 

$

8.21

 

0.2

%

Software operations bookings(1)

$

9,467

 

$

11,661

 

(18.8

)%

 

$

14,406

 

$

19,998

 

(28.0

)%

Software backlog (as of period end)(2)

$

57,108

 

$

65,187

 

(12.4

)%

 

$

57,108

 

$

65,187

 

(12.4

)%

 

(1) Software operations bookings includes net new (i.e., new customers or incremental add-on sales to existing customers) sales of license, professional services, equipment, and first-year maintenance.

(2) Software backlog excludes $17.0 million and $10.1 million of contractual obligations that are deemed cancellable by the customer without significant penalty as of June 30, 2026 and 2025, respectively.

Financial Outlook:

The Company is updating its prior financial guidance and now expects the following for the full year 2026:

 

 

Current Guidance

 

Prior Guidance

(Unaudited and in millions)

Full Year 2026

Full Year 2026

 

 

From

 

To

 

From

 

To

Revenue

 

 

 

 

 

 

 

 

Wireless

 

$

67.0

 

$

70.0

 

$

68.0

 

$

71.0

Software

 

$

65.5

 

$

69.5

 

$

68.0

 

$

72.0

Total Revenue

 

$

132.5

 

$

139.5

 

$

136.0

 

$

143.0

 

 

 

 

 

 

 

 

 

Adjusted EBITDA

 

$

28.0

 

$

32.0

 

$

27.5

 

$

32.5

2026 Second Quarter Call:

Management will host a conference call and webcast to discuss these financial results on Wednesday, July 29, 2026, at 5:00 p.m. Eastern Time. The presentation is open to all interested parties and may include forward-looking information.

Conference Call Details

Date/Time:

 

Wednesday, July 29, 2026, at 5:00 p.m. ET

Webcast:

 

https://www.webcast-eqs.com/registration/Spok_Q2_2026

U.S. Toll-Free Dial In:

 

877-407-0890

International Dial In:

 

1-201-389-0918

To access the call, please dial in approximately ten minutes before the start of the call. For those unable to join the live call, an OnDemand version of the webcast will be available following the call under the URL link and on the investor relations website.

About Spok

Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send approximately 70 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication. For more information, visit spok.com.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.

Non-GAAP Financial Measures

This press release contains the following non-GAAP financial measures: adjusted operating expenses and adjusted EBITDA. Adjusted operating expenses excludes depreciation and accretion expense, impairment of intangible assets and severance and restructuring costs. Adjusted EBITDA represents net income/(loss) before interest income/expense, income tax benefit/expense, depreciation and accretion expense, stock-based compensation expense, impairment of intangible assets, legal costs unrelated to core business activities and non-recurring in nature, and severance and restructuring. With respect to our expectations under “Financial Outlook” above, reconciliation of adjusted EBITDA to net income is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity and uncertainty with respect to certain items included in net income that are excluded from adjusted EBITDA, in particular, income tax benefit/expense, stock-based compensation expenses, impairment of intangible assets, severance and restructuring and other non-recurring expenses. These items can have unpredictable fluctuations based on unforeseen activity that is out of our control and/or cannot be reasonably predicted.

We believe that these non-GAAP financial measures provide useful information to management and investors regarding certain financial and business trends relating to Spok’s financial condition and results of operations. We use these non-GAAP measures for financial, operational, and budgetary decision-making purposes, to understand and evaluate our core operating performance and trends, and to generate future operating plans. We believe that these non-GAAP financial measures permit us to more thoroughly analyze key financial metrics used to make operational decisions and allow us to assess our core operating results. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies who present similar non-GAAP financial measures. We adjust for certain items because we do not regard these costs as reflective of normal costs related to the ongoing operation of the business in the ordinary course. In general, these items possess one or more of the following characteristics: non-cash expenses, factors outside of our control, items that are non-operational in nature, and unusual items not expected to occur in the normal course of business. We believe it is important to exclude these costs, given that they do not represent future operational costs under this strategic business plan. This allows us to assess the underlying performance of our core business under this new strategic business plan.

We do not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principle of these non-GAAP financial measures is that they exclude significant amounts that are required by GAAP to be recorded in the Company’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by management about which items are excluded or included in determining these non-GAAP financial measures. In order to compensate for these limitations, management presents non-GAAP financial measures in connection with GAAP results. We urge investors to review the reconciliation of our non-GAAP financial measures to the comparable GAAP financial measures which are included in this press release, and not to rely on any single financial measure to evaluate our business.

Safe Harbor Statement under the Private Securities Litigation Reform Act

Statements contained herein or in prior press releases which are not historical fact, such as statements regarding our future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause our actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, our ability to manage wireless network rationalization to lower our costs without causing disruption of service to our customers; our ability to retain key management personnel and to attract and retain talent within the organization; the productivity of our sales organization and our ability to deliver effective customer support; our ability to identify potential acquisitions, finance, consummate and successfully integrate such acquisitions, and achieve the expected benefits of such acquisitions; economic conditions, such as recessionary economic cycles, the impact of trade disputes, tariffs and other trade protection measures, higher interest rates, inflation and higher levels of unemployment; risks related to our overall business strategy, including maximizing revenue and cash generation from our established businesses and returning capital to stockholders through dividends and repurchases of shares of our common stock; competition for our services and products from new technologies or those offered and/or developed from firms that are substantially larger and have much greater financial and human capital resources; continuing decline in the number of paging units we have in service with customers, commensurate with a continuing decline in our wireless revenue; our ability to address changing market conditions with new or revised software solutions; undetected defects, bugs, or security vulnerabilities in our products; our dependence on the United States healthcare industry; long sales cycle of our software solutions and services; our reliance on third-party vendors to supply us with wireless paging equipment; our ability to maintain successful relationships with our channel partners; our ability to protect our rights in intellectual property that we own and develop and the potential for material litigation claiming intellectual property infringement by us; our use of open source software, third-party software and other intellectual property; our reliance on data centers and other computer systems, hardware, software and satellite networks and telecommunications systems infrastructure (collectively, “IT Systems”) and technologies provided by third parties, and technology systems and electronic networks supplied and managed by third parties; cyberattacks, data breaches, system disruptions or other compromises to our or our critical third parties’ IT Systems, data, products or services; our ability to realize the benefits associated with our deferred income tax assets; future impairments of our long-lived assets or goodwill; risks related to data privacy and protection-related laws and regulation; and our ability to manage changes related to regulation, including laws and regulations affecting hospitals and the healthcare industry generally, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.

Tables to Follow

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands except share, per share amounts and ARPU)

 

 

 

 

 

 

 

 

 

 

 

For the three months ended

 

For the six months ended

 

 

6/30/2026

 

6/30/2025

 

6/30/2026

 

6/30/2025

Revenue:

 

 

 

 

 

 

 

 

Wireless

 

$

17,213

 

 

$

18,440

 

 

$

34,699

 

 

$

36,914

 

Software

 

 

17,798

 

 

 

17,246

 

 

 

33,538

 

 

 

35,066

 

Total revenue

 

 

35,011

 

 

 

35,686

 

 

 

68,237

 

 

 

71,980

 

Operating expenses:

 

 

 

 

 

 

 

 

Cost of revenue (exclusive of items shown separately below)

 

 

6,836

 

 

 

7,403

 

 

 

14,565

 

 

 

14,687

 

Research and development

 

 

3,280

 

 

 

3,065

 

 

 

6,737

 

 

 

6,159

 

Technology operations

 

 

5,870

 

 

 

6,233

 

 

 

12,032

 

 

 

12,423

 

Selling and marketing

 

 

3,923

 

 

 

4,349

 

 

 

8,411

 

 

 

9,274

 

General and administrative

 

 

7,203

 

 

 

8,370

 

 

 

14,835

 

 

 

16,237

 

Depreciation and accretion

 

 

929

 

 

 

854

 

 

 

1,921

 

 

 

1,713

 

Severance and restructuring

 

 

1,545

 

 

 

20

 

 

 

1,867

 

 

 

77

 

Total operating expenses

 

 

29,586

 

 

 

30,294

 

 

 

60,368

 

 

 

60,570

 

% of total revenue

 

 

84.5

%

 

 

84.9

%

 

 

88.5

%

 

 

84.1

%

Operating income

 

 

5,425

 

 

 

5,392

 

 

 

7,869

 

 

 

11,410

 

% of total revenue

 

 

15.5

%

 

 

15.1

%

 

 

11.5

%

 

 

15.9

%

Interest income

 

 

222

 

 

 

256

 

 

 

396

 

 

 

475

 

Other (expense) income

 

 

(11

)

 

 

734

 

 

 

(6

)

 

 

756

 

Income before income taxes

 

 

5,636

 

 

 

6,382

 

 

 

8,259

 

 

 

12,641

 

Provision for income taxes

 

 

(1,516

)

 

 

(1,830

)

 

 

(2,152

)

 

 

(2,893

)

Net income

 

$

4,120

 

 

$

4,552

 

 

$

6,107

 

 

$

9,748

 

Basic net income per common share

 

$

0.20

 

 

$

0.22

 

 

$

0.29

 

 

$

0.48

 

Diluted net income per common share

 

$

0.20

 

 

$

0.22

 

 

$

0.29

 

 

$

0.47

 

Basic weighted average common shares outstanding

 

 

20,899,901

 

 

 

20,580,044

 

 

 

20,835,558

 

 

 

20,510,561

 

Diluted weighted average common shares outstanding

 

 

21,084,776

 

 

 

20,750,971

 

 

 

21,189,123

 

 

 

20,746,786

 

Cash dividends declared per common share

 

 

0.3125

 

 

 

0.3125

 

 

 

0.6250

 

 

 

0.6250

 

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands)

 

 

 

 

 

 

 

6/30/2026

 

12/31/2025

 

 

 

 

 

ASSETS

 

(Unaudited)

 

 

 

 

 

 

 

Current assets:

 

 

 

 

Cash and cash equivalents

 

$

16,592

 

 

$

25,280

 

Accounts receivable, net

 

 

23,491

 

 

 

22,644

 

Prepaid expenses

 

 

9,878

 

 

 

8,909

 

Other current assets

 

 

671

 

 

 

1,051

 

Total current assets

 

 

50,632

 

 

 

57,884

 

Non-current assets:

 

 

 

 

Property and equipment, net

 

 

5,351

 

 

 

5,723

 

Operating lease right-of-use assets

 

 

5,327

 

 

 

6,477

 

Goodwill

 

 

99,175

 

 

 

99,175

 

Deferred income tax assets, net

 

 

34,955

 

 

 

36,530

 

Other non-current assets

 

 

171

 

 

 

322

 

Total non-current assets

 

 

144,979

 

 

 

148,227

 

Total assets

 

$

195,611

 

 

$

206,111

 

 

 

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

 

 

 

 

 

Current liabilities:

 

 

 

 

Accounts payable

 

$

4,460

 

 

$

3,975

 

Accrued compensation and benefits

 

 

5,687

 

 

 

7,361

 

Deferred revenue

 

 

30,294

 

 

 

30,452

 

Operating lease liabilities

 

 

2,360

 

 

 

2,676

 

Other current liabilities

 

 

3,505

 

 

 

4,645

 

Total current liabilities

 

 

46,306

 

 

 

49,109

 

Non-current liabilities:

 

 

 

 

Asset retirement obligations

 

 

4,955

 

 

 

4,902

 

Operating lease liabilities

 

 

3,386

 

 

 

4,263

 

Other non-current liabilities

 

 

1,097

 

 

 

1,458

 

Total non-current liabilities

 

 

9,438

 

 

 

10,623

 

Total liabilities

 

 

55,744

 

 

 

59,732

 

Commitments and contingencies

 

 

 

 

Stockholders’ equity:

 

 

 

 

Preferred stock

 

$

 

 

$

 

Common stock

 

 

2

 

 

 

2

 

Additional paid-in capital

 

 

109,179

 

 

 

108,212

 

Accumulated other comprehensive loss

 

 

(1,774

)

 

 

(1,756

)

Retained earnings

 

 

32,460

 

 

 

39,921

 

Total stockholders’ equity

 

 

139,867

 

 

 

146,379

 

Total liabilities and stockholders’ equity

 

$

195,611

 

 

$

206,111

 

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

 

 

 

 

For the six months ended

 

6/30/2026

 

6/30/2025

Operating activities:

 

 

 

Net income

$

6,107

 

 

$

9,748

 

Adjustments to reconcile net income to net cash provided by operating activities:

 

 

 

Depreciation and accretion

 

1,921

 

 

 

1,713

 

Deferred income tax expense

 

1,573

 

 

 

2,615

 

Stock-based compensation

 

2,853

 

 

 

2,493

 

Gain on sale of domain name

 

 

 

 

(701

)

Provisions for credit losses, service credits and other

 

691

 

 

 

539

 

Changes in assets and liabilities:

 

 

 

Accounts receivable

 

(1,357

)

 

 

(4,415

)

Prepaid expenses and other assets

 

(614

)

 

 

(18

)

Net operating lease liabilities

 

(43

)

 

 

(6

)

Accounts payable and other liabilities

 

(1,974

)

 

 

(3,201

)

Deferred revenue

 

(235

)

 

 

523

 

Net cash provided by operating activities

 

8,922

 

 

 

9,290

 

Investing activities:

 

 

 

Purchases of property and equipment

 

(1,212

)

 

 

(1,791

)

Proceeds from sale of domain name

 

 

 

 

701

 

Net cash used in investing activities

 

(1,212

)

 

 

(1,090

)

Financing activities:

 

 

 

Cash distributions to stockholders

 

(14,494

)

 

 

(14,424

)

Proceeds from issuance of common stock under the Employee Stock Purchase Plan

 

184

 

 

 

142

 

Purchase of common stock for tax withholding on vested equity awards

 

(2,070

)

 

 

(2,843

)

Net cash used in financing activities

 

(16,380

)

 

 

(17,125

)

Effect of exchange rate on cash and cash equivalents

 

(18

)

 

 

22

 

Net decrease in cash and cash equivalents

 

(8,688

)

 

 

(8,903

)

Cash and cash equivalents, beginning of period

 

25,280

 

 

 

29,145

 

Cash and cash equivalents, end of period

$

16,592

 

 

$

20,242

 

Supplemental disclosure:

 

 

 

Income taxes paid

$

309

 

 

$

114

 

SPOK HOLDINGS, INC.

UNITS IN SERVICE, MARKET SEGMENTS,

AND AVERAGE REVENUE PER UNIT (ARPU)

(Unaudited and in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For the three months ended

 

 

6/30/2026

 

3/31/2026

 

12/31/2025

 

9/30/2025

 

6/30/2025

 

3/31/2025

 

12/31/2024

 

9/30/2024

Account size ending units in service (000’s)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 to 100 units

 

 

34

 

 

 

35

 

 

 

36

 

 

 

37

 

 

 

38

 

 

 

39

 

 

 

40

 

 

 

41

 

101 to 1,000 units

 

 

107

 

 

 

110

 

 

 

112

 

 

 

113

 

 

 

116

 

 

 

121

 

 

 

120

 

 

 

125

 

>1,000 units

 

 

504

 

 

 

512

 

 

 

527

 

 

 

534

 

 

 

540

 

 

 

545

 

 

 

560

 

 

 

564

 

Total

 

 

645

 

 

 

657

 

 

 

675

 

 

 

684

 

 

 

694

 

 

 

705

 

 

 

720

 

 

 

730

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Market segment as a percent of total ending units in service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Healthcare

 

 

83.2

%

 

 

83.6

%

 

 

83.6

%

 

 

84.1

%

 

 

85.7

%

 

 

85.5

%

 

 

85.6

%

 

 

85.7

%

Government

 

 

5.1

%

 

 

5.0

%

 

 

4.9

%

 

 

5.0

%

 

 

4.0

%

 

 

4.0

%

 

 

4.0

%

 

 

4.1

%

Large enterprise

 

 

3.7

%

 

 

3.7

%

 

 

3.8

%

 

 

3.7

%

 

 

3.8

%

 

 

3.8

%

 

 

3.9

%

 

 

4.0

%

Other(1)

 

 

8.0

%

 

 

7.7

%

 

 

7.7

%

 

 

7.2

%

 

 

6.5

%

 

 

6.7

%

 

 

6.5

%

 

 

6.2

%

Total

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account size ARPU

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 to 100 units

 

$

12.97

 

 

$

13.21

 

 

$

13.26

 

 

$

12.92

 

 

$

12.88

 

 

$

13.04

 

 

$

13.08

 

 

$

12.70

 

101 to 1,000 units

 

 

9.91

 

 

 

9.95

 

 

 

9.97

 

 

 

9.83

 

 

 

9.72

 

 

 

9.64

 

 

 

9.60

 

 

 

9.19

 

>1,000 units

 

 

7.51

 

 

 

7.61

 

 

 

7.56

 

 

 

7.51

 

 

 

7.54

 

 

 

7.59

 

 

 

7.50

 

 

 

7.33

 

Total

 

$

8.20

 

 

$

8.29

 

 

$

8.26

 

 

$

8.19

 

 

$

8.20

 

 

$

8.24

 

 

$

8.16

 

 

$

7.95

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1) Other includes hospitality, resort and indirect units

RECONCILIATION OF ADJUSTED OPERATING EXPENSES

(Unaudited and in thousands)

 

 

 

 

 

 

 

 

 

 

 

For the three months ended

 

For the six months ended

 

 

6/30/2026

 

6/30/2025

 

6/30/2026

 

6/30/2025

Operating expenses

 

$

29,586

 

 

$

30,294

 

 

$

60,368

 

 

$

60,570

 

Add back:

 

 

 

 

 

 

 

 

Depreciation and accretion

 

 

(929

)

 

 

(854

)

 

 

(1,921

)

 

 

(1,713

)

Severance and restructuring

 

 

(1,545

)

 

 

(20

)

 

 

(1,867

)

 

 

(77

)

Adjusted operating expenses

 

$

27,112

 

 

$

29,420

 

 

$

56,580

 

 

$

58,780

 

RECONCILIATION OF ADJUSTED EBITDA

(Unaudited and in thousands)

 

 

 

 

 

 

 

 

 

 

 

For the three months ended

 

For the six months ended

 

 

6/30/2026

 

6/30/2025

 

6/30/2026

 

6/30/2025

Net income

 

$

4,120

 

 

$

4,552

 

 

$

6,107

 

 

$

9,748

 

Add back:

 

 

 

 

 

 

 

 

Provision for income taxes

 

 

1,516

 

 

 

1,830

 

 

 

2,152

 

 

 

2,893

 

Other (expense) income

 

 

11

 

 

 

(734

)

 

 

6

 

 

 

(756

)

Interest income

 

 

(222

)

 

 

(256

)

 

 

(396

)

 

 

(475

)

Depreciation and accretion

 

 

929

 

 

 

854

 

 

 

1,921

 

 

 

1,713

 

EBITDA

 

$

6,354

 

 

$

6,246

 

 

$

9,790

 

 

$

13,123

 

Adjustments:

 

 

 

 

 

 

 

 

Stock-based compensation

 

 

1,244

 

 

 

1,223

 

 

 

2,673

 

 

 

2,493

 

Severance and restructuring

 

 

1,545

 

 

 

20

 

 

 

1,867

 

 

 

77

 

Legal costs unrelated to core business activities and non-recurring in nature

 

$

 

 

$

 

 

$

70

 

 

$

 

Adjusted EBITDA

 

$

9,143

 

 

$

7,489

 

 

$

14,400

 

 

$

15,693

 

 

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